Frequently Asked Questions

 

What should I wear to attend a class at SWEAT?

Definitely, wear something that you feel comfortable in. You will SWEAT, so we recommend a dry-fit or moisture-wick material. It is best to wear form-fitting shorts or capri pants.

For a Cycling class, often newcomers find the seat to be a little uncomfortable; we encourage you to wear padded biker shorts along with a padded seat.  Some Ryders feel that biking gloves help to give them a secure grip on the handles...especially when they really start to SWEAT!

What kind of shoes can be worn?

The RealRyder® ABF8 bike pedals have two sides that can be used. The safety straps help to accommodate any athletic shoe. For serious ryders, the pedal also allows common cycling cleats (SPD cleats) to be worn.

 

What should I bring to attend a SWEAT class?

We encourage you to bring a friend! We also recommend a sports towel, water bottle and long socks for Kangoo classes.  Long socks can be purchased at the studio for $2.00 per pair.  We have a drinking fountain, however, for those of you who prefer, bottled water is available for purchase at the studio for $1.00 each.  Not currently available but, in the future, we plan to offer towel service.

 

FAQ: RealRyder ABF8


Why is it called the 5-in-1 workout?

Ryders are working their core and upper body to balance and steer the handlebars even as they pedal, so it engages the entire body. The more muscles a cyclist activates, the more calories are burned. An indoor cycling class on a RealRyder® ABF8 bike can burn up to 400 or more calories depending on the intensity of the Ryder.

Will I fall off?

No. The frame tilts, but not enough that a Ryder will fall off. Just like when the training wheels come off a child's bike, the first feeling is a bit unsteady but you quickly find balance and rhythm. And after that, it's all fun!

What are the benefits of a competitive cyclist? Why use RealRyder when I can just go outside?

Our RealRyder classes are taught by SWEAT's certified instructors who also ride road bikes, and will help competitive outdoor cyclists fine-tune their cadence and form and improve balance. The heavier flywheel also allows competitors to simulate steep mountain climbs that don't exist in Stockton.

What makes an indoor cycling class at SWEAT different from other spinning classes?

SWEAT Cycling Studio is the only cycling studio in San Joaquin County that uses RealRyder® ABF8 bikes. Each of our 16 bikes uses their patented Core Balance technology. The RealRyder has a unique, articulating frame that allows the Ryder to lean, steer and bank, in very much the same way that a road bike does. With this amazing technology, these bikes offer every Ryder an amazing 5-in-1 workout!! Every Ryder will be challenging not only their legs and cardiovascular levels, but also their upper body, core musculature, and balance.

FAQ: Classes and Training

What is the capacity of a small group class?

It varies per class type. The current capacity for our RealRyder indoor cycling classes is 16, for Kettlebell, Kangoo Jumps® and, Bootcamp class sizes are set at 20 although, we can accommodate 25 or more depending on the equipment required for the class.  Our POUND® class capacity is 15 and, the SweaTRXtreme class is limited to 12.

How many people can be in a semi-private personal training?

Personal training in a small group setting. We prefer to limit it to 4 people in order for you to get that personalized attention.  Larger groups can be accommodated upon request.  Private 1-on-1 sessions are also available.

FAQ: Policies

What is your class cancellation policy?

If you have reserved your spot online for a particular class, you are obligated to use that spot. If you cannot show up, you must cancel your reservation - in most cases - at least 2 hours before that class is to start. Otherwise, you are subject to forfeiting one of your pre-paid sessions. For customers with unlimited memberships, there will be a $2.50 penalty per incidence.

What is your membership cancellation policy?

If you have a Month-to-Month membership, you are required to provide a 30-day notice prior to your next payment.  Use the Membership Change button (on this page) and complete the request form indicating you wish to cancel your membership and supply the date of your next payment (if known). 

If you have a 6 Month or 12 Month membership and you wish to cancel, use still use the Membership Change request form, however, you will be charged an early termination fee (calculated based on the number of months remaining on the agreement).  Please see the terms of the agreement for the specific calculation details.

 

Are we allowed to place our membership on hold?

Yes, you may place your membership on hold for up to 6 months.  If you are in a 6 or 12 Month agreement, you will be charged a $15 monthly hold fee.  At the completion of the hold, your membership will continue where it left off.  Example:  6 months into your 12-month agreement you place it on hold for 3 months. When the hold is lifted, you will still have 6 months left in the agreement.  Use the Membership Change request form to request the hold.

 

Am I allowed to switch membership types?

If you have a 6 or 12 Month membership, you can upgrade or downgrade at any point without penalty provided you give us a 30-day notice (your term will restart).  Use the Membership Change request form to cancel your current membership and in the comments section indicate your desire to upgrade/downgrade to one of our other membership types. 

 

FAQ: Class Reservation and Check-in System

Is it required for me to schedule myself into a class or can I just "show up"?

We believe we have provided several quick and easy to use methods to assist you with self-registering into our classes.  You can schedule a class from our brand new mobile app, our website, or from our Facebook page.  We would be more than happy to sit with you to help you get started.

With that said, we strongly recommend that you pre-register yourself for the class or classes you want to attend.  Registering for a class does several things, it guarantees a spot is reserved for you including any equipment needed (i.e. Kangoo Jump boots, Kettlebells and hand weights, RealRyder bikes), it allows our staff to plan for the number of students and assist any new student with getting set up which, overall helps to reduces our costs. 

Once you arrive for your class, you are also required to "sign in" into the class you reserved prior.  There is a Self Check-In computer located at the front desk or, to speed through the check-in process, you can sign in from your mobile device; once you are signed in, look for upcoming schedule; you will find a Check In and cancel button.  If you need further assistance click here or, ask your coaches/instructors/trainers.

 

Do you have a mobile app, where can I get it, and how much does your mobile app cost?

Good news, SWEAT offers 2 mobile solutions for your mobile devices; one is a browser friendly web app that you do not actually install (click http://tinyurl.com/o3fvvxm) and the other is a mobile app that you must download and install from the Apple Store or Google Play.  Both methods are absolutely FREE!  

 

Why am I having problems viewing or opening up the schedule/reservations?

In order to access the site, you must enable cookies in your web browser. Here are the minimum system requirements needed to easily access our site (although we highly recommend updating to the most current versions): PC/Windows: Internet Explorer 7.0 and later or Mozilla Firefox, with latest Windows Updates applied. Macintosh: Mac OS X running Mozilla Firefox or Safari. iPhones: Safari browser which comes with the iPhone. Must be using factory default settings.

FAQ: Indoor Cycling 

Can I play my own music?

All instructors have their own playlists geared to each workout to keep the blood pumping. But do feel free to suggest music to us and we'll try to work it in! You are encouraged to use your own music only during our OpenRyde class time frames which are not lead by an instructor.

Who can take a cycling class at SWEAT Cycling Studio and Personal Training?

Participants must be at least 54 inches tall (4'6") and 13 years old to Ryde. However, each participant will be individually fitted to ensure that there will be no risk of injury. The instructor will make the final determination. Please respect that call to keep our clients safe! We do require anyone under the age of 18 to have a parent/guardian present and their signature on the liability form before taking your first class. All fitness levels are welcomed. If you have a health/fitness issue, please consult your physician before taking a SWEAT class. Keeping in mind that safety is very important, at SWEAT Cycling Studio & Personal Training, your certified instructor will help push you to YOUR maximum potential based on your current fitness level or experience.

Is SWEAT Cycling Studio & Personal Training available for rent to groups/private parties?

Probably so - let's talk. Inquire at the front desk or email us using the link on the home page or the form on the contact page to find out about our SWEAT Corporate Group Classes for clubs, sports teams, and corporations.

 

FAQ: General Questions

How can I be removed from the email and text notifications?

Log in to our system through our SWEAT LLC app and access your app settings.   

Do you have showers?

No showers.  We do have two large, fully stocked bathrooms, a changing room and storage cubbies.

Do you have childcare?

We are very kid friendly but, we don’t offer childcare.  We love children, we just don’t have room in the studio for a child care area.

Are you a fitness chain?

We are super flattered by all the questions about other locations, but SWEAT isn’t a franchise.  The studio is a Stockton-grown original!  
So, Stockton, CA, is the only location to date … but one never knows if another SWEAT will pop up.



Class Hours*:

AVAILABLE CLASS HOURS*
Monday through Friday
5:00 & 6:00am
9:00 & 10:00am
5:30 & 6:30pm
Saturday
8:00am & 9:00am
AVAILABLE OPEN GYM HOURS*
Monday through Friday
4:00 - 5:00am
1 :00 - 3:00pm
7 :30 - 9:30pm
Saturday
6:00am - 8:00am
10:00am - 1:00pm
*Personal Training and Open Gym hours are based upon trainer availability

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